RETURNS & EXCHANGES

ALL SALES ARE FINAL

All products offered by DrainedEye are created with intention and, in every case, produced specifically per order or released in limited quantities.

Because of the nature of our work, we do not accept returns, exchanges, or cancellations once an order has been placed.

This policy applies to all items, including but not limited to:

• Wearables

• Limited releases

• Artwork

• Prints

• Collaborations

• Special drops

Please review all product descriptions, images, sizing charts, and details carefully before completing your purchase.

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NO RETURNS OR EXCHANGES FOR:

We do not offer returns or exchanges due to:

• Incorrect size selection

• Change of mind

• Personal preference

• Fit, feel, or aesthetic expectations

• Ordering errors made at checkout

• Delayed delivery once shipped

All selections are made intentionally and are considered final. Please consult the sizing guides before finalizing your order.

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MANUFACTURING DEFECTS OR DAMAGE

In the rare event that an item arrives with a verified manufacturing defect or damage incurred during production or transit, we will make it right.

To be eligible:

• The issue must be manufacturing-related (e.g. misprint, construction flaw, damage during transit)

• Claims must be submitted within 7 days of delivery

• Clear photographic documentation is required

If approved, we may offer one of the following at our discretion:

• A replacement of the same item (if available), or

• Store credit equal to the original purchase price

Refunds are not issued.

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FINAL SALE ACKNOWLEDGMENT

By placing an order with DrainedEye, you acknowledge and agree that:

• Your purchase is final

• Items are produced or released intentionally and in limited context

• Returns, exchanges, or cancellations are not permitted outside of verified manufacturing defects

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CONTACT

For verified manufacturing issues only, please contact:

hello@drainedeye.com

Please include:

• Your order number

• A brief description of the issue

• Supporting photos